State Farm® Insurance Agent Paul Roca

"I’m very pleased with my experience with the office. Last month Progressive raised my payment by a big percentage and I called this office and was helped by Milagros Rossi, she was able to give me a better rate with a lower deductible and better yet, it hasn’t been a whole month yet and she already got me a discount yesterday and lowered my payment even more. I’m beyond grateful for everything they did for me and for all the kindness and willingness to help that I received from everyone!!!"

"(Translated by Google) The reason why I give it 5 stars is because of the excellent service that I have always received from the staff of this office, highlighting Mr. Peter Báez, who with great patience and professionalism has satisfactorily clarified my concerns. If you want to have good insurance with excellent service? Them recommend to Paul Roca Insurance Agency (Original) El motivo porque le otorgo 5 estrellas es por el excelente servicio que siempre he recibido por parte del personal de esta oficina destacando al señor Peter Báez quien con mucha paciencia y profesionalismo me ha aclarado mis inquietudes satisfactoriamente. Si usted desea tener un buen seguro con excelente servicio ? Les recomiendo a Paul Roca Insurance Agency"

"We have always received outstanding service from this office. The last opportunity I had to interact with them, Peter Baez was the person to assist. He not only communicated in a professional manner and was understanding of our needs, he exceeded our expectations! I would totally recommend this office!"

"(Translated by Google) My experience with Ms. Milagro was excellent, a true professional in the Department who develops and knows how to do her job well as a true professional in her office, Mr. Roca. (Original) Mi experiencia con la Señorita Milagro fue excelente, toda una Profesional en el Departamento que se desarolla y sabe hacer bien su trabajo como toda una profecional en su oficia señor Roca."

"Everyone in this office pulls together to help you when there is an issue or when something large and complicated is needed. The agents strive to do all the work and make it easy for the client. Peter is my agent and he even jokes around and makes you comfortable with the crazy Florida insurance situation. All in all, a pretty good place! I do recommend."

"I know I can always count on State Farm to have my back. Many a time I have needed things quickly and Peter always responds right back to get me what I need. You can't beat that top-notch service and not only do I feel like a valued customer, I feel like family with the attention they give me each and every time. Impeccable! I've been with State Farm since I was 15 years old with my first vehicle. That is over 35 years now. I won't go anywhere else."

"I have insured both of my vehicles and my home with Paul Roca for at least 30 years. The service has been great, friendly and exemplary. Over the years, I have had the pleasure with dealing with Peter Baez many times. He's great and just recently I had the pleasure of having Jeanie Ayala help me with a rather complicated problem. Because of her wonderful direction, we had it all solved over the phone with in 2 hours! Great agency I highly recommend them Carol"

"I've been with State Farm Paul Roca's Agency for over 20 yrs; because of my parents. And I am still with them till today. I met Paul and Peter Baez during those times when i was a teenager and they were my parents and i, go to persons. They both have names of people in our family too 😃. My parents and i have other policies with them other than the autos. I truly considered them as our family; especially Peter. Because Peter was the first person we met back in the nineties; we always ask for him. Over the years, State Farm never let us down. Recently my mom passed away (9/2022), Paul and Peter along with other staffs, helped us through immediately. I am truly grateful for them. Even though i live in another county, i still take a trip to the office, if i want to discuss anything in person. Paul Roca always have a great staff to feel welcomed in the office. Thank you State Farm for being there for me and my family over the years and being that awesome neighbor."