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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Angelica Rodriguez

September 6, 2023

5  out of  5 rating by Angelica Rodriguez
"I’m very pleased with my experience with the office. Last month Progressive raised my payment by a big percentage and I called this office and was helped by Milagros Rossi, she was able to give me a better rate with a lower deductible and better yet, it hasn’t been a whole month yet and she already got me a discount yesterday and lowered my payment even more. I’m beyond grateful for everything they did for me and for all the kindness and willingness to help that I received from everyone!!!"

Jessica Rollings

August 31, 2023

5  out of  5 rating by Jessica Rollings
"I've been with Paul Roca's office for 20 years and they never disappoint. Peter Baez is my go-to person. He is a genuinely helpful, thorough, and patient person. Highly recommend."

Marco R

August 16, 2023

5  out of  5 rating by Marco R
"Fantastic customer service! I highly recommed to anyone 👍"

Carmelo Ferraro

August 16, 2023

5  out of  5 rating by Carmelo Ferraro
"It was a pleasure dealing with Tania Gutierrez Gonzalez! She was very friendly, and helpful with my request. She is definitely an asset to Paul Roca’s State Farm office."

Myriam Sendoya

August 11, 2023

5  out of  5 rating by Myriam Sendoya
"(Translated by Google) The reason why I give it 5 stars is because of the excellent service that I have always received from the staff of this office, highlighting Mr. Peter Báez, who with great patience and professionalism has satisfactorily clarified my concerns. If you want to have good insurance with excellent service? Them recommend to Paul Roca Insurance Agency (Original) El motivo porque le otorgo 5 estrellas es por el excelente servicio que siempre he recibido por parte del personal de esta oficina destacando al señor Peter Báez quien con mucha paciencia y profesionalismo me ha aclarado mis inquietudes satisfactoriamente. Si usted desea tener un buen seguro con excelente servicio ? Les recomiendo a Paul Roca Insurance Agency"

linda Barone

August 8, 2023

5  out of  5 rating by linda Barone
"I switched to this office from a previous one and I am very glad I did, Milagros was a great help to me with some paperwork today, and had great communication with me."

Francky Edouard

August 3, 2023

5  out of  5 rating by Francky Edouard
"Tania was really helpful ,Che is very nice"

Silvia Buigas

August 2, 2023

5  out of  5 rating by Silvia Buigas
"We have always received outstanding service from this office. The last opportunity I had to interact with them, Peter Baez was the person to assist. He not only communicated in a professional manner and was understanding of our needs, he exceeded our expectations! I would totally recommend this office!"


July 28, 2023

5  out of  5 rating by JAMES OVIEDO
"Jasmin Garibay Amazing and outstanding customer service. Jasmin was extremely helpful patient and very kind. This is the type of employees that make the difracción thank you for all your help Jasmin ."

Luis Rodriguez

July 14, 2023

5  out of  5 rating by Luis Rodriguez
"(Translated by Google) My experience with Ms. Milagro was excellent, a true professional in the Department who develops and knows how to do her job well as a true professional in her office, Mr. Roca. (Original) Mi experiencia con la Señorita Milagro fue excelente, toda una Profesional en el Departamento que se desarolla y sabe hacer bien su trabajo como toda una profecional en su oficia señor Roca."

Lucien Calixte

July 10, 2023

5  out of  5 rating by Lucien Calixte
"Jasmin l give you a plus for your help"

Marcia Clifford

May 25, 2023

5  out of  5 rating by Marcia Clifford
"Great office, called for a quick question and agent Millie went above and beyond. This is your place if you need Homeowners Insurance. Thanks Millie for being quick and efficient."


May 23, 2023

5  out of  5 rating by M LMM
"Everyone in this office pulls together to help you when there is an issue or when something large and complicated is needed. The agents strive to do all the work and make it easy for the client. Peter is my agent and he even jokes around and makes you comfortable with the crazy Florida insurance situation. All in all, a pretty good place! I do recommend."

Aloyma Garcia

May 9, 2023

5  out of  5 rating by Aloyma Garcia
"Peter is a great agent, if you ever need help to get coverage he is your guy for sure."

The objective perspective.

February 2, 2023

5  out of  5 rating by The objective perspective.
"Wow, I'm laughing at how stressed I was to shop around for insurance. I dealt with the unfair rate increases for years to avoid the difficulties of change. However, Robert was extremely helpful, made the process easy as possible, and was genuinely polite."

Erin Graydon

January 18, 2023

5  out of  5 rating by Erin Graydon
"Ive been with Paul Roca at Statefarm for many years. I recommend him to my family and friends! Great rate as well."

Jose Espinoza

January 14, 2023

5  out of  5 rating by Jose Espinoza
"Awesome agents and will recommend to everyone"

Wayne Tathum Tathum

January 13, 2023

5  out of  5 rating by Wayne Tathum Tathum
"Been with Paul for years, Very thankful and happy with their service. Thanks to Peter & Jeanie, always helpful :)"

Robert Michalak

January 4, 2023

5  out of  5 rating by Robert Michalak
"Staff takes the time to resolve problems with a customer-first approach."

Nicol Cilano

December 8, 2022

5  out of  5 rating by Nicol Cilano
"Service could not be better. We have over 10 policies and are constantly making changes. Peter Baez is my go to and makes everything easy breezy for us."


December 5, 2022

5  out of  5 rating by Renee
"I know I can always count on State Farm to have my back. Many a time I have needed things quickly and Peter always responds right back to get me what I need. You can't beat that top-notch service and not only do I feel like a valued customer, I feel like family with the attention they give me each and every time. Impeccable! I've been with State Farm since I was 15 years old with my first vehicle. That is over 35 years now. I won't go anywhere else."

Jeffrey Mendez

December 4, 2022

5  out of  5 rating by Jeffrey Mendez
"Great customer service Ask for Jeanie she was a great help.She answered all my question with no issues."

Carol Adams

November 29, 2022

5  out of  5 rating by Carol Adams
"I have insured both of my vehicles and my home with Paul Roca for at least 30 years. The service has been great, friendly and exemplary. Over the years, I have had the pleasure with dealing with Peter Baez many times. He's great and just recently I had the pleasure of having Jeanie Ayala help me with a rather complicated problem. Because of her wonderful direction, we had it all solved over the phone with in 2 hours! Great agency I highly recommend them Carol"

Al Davis

November 23, 2022

5  out of  5 rating by Al Davis
"I've been with State Farm Paul Roca's Agency for over 20 yrs; because of my parents. And I am still with them till today. I met Paul and Peter Baez during those times when i was a teenager and they were my parents and i, go to persons. They both have names of people in our family too 😃. My parents and i have other policies with them other than the autos. I truly considered them as our family; especially Peter. Because Peter was the first person we met back in the nineties; we always ask for him. Over the years, State Farm never let us down. Recently my mom passed away (9/2022), Paul and Peter along with other staffs, helped us through immediately. I am truly grateful for them. Even though i live in another county, i still take a trip to the office, if i want to discuss anything in person. Paul Roca always have a great staff to feel welcomed in the office. Thank you State Farm for being there for me and my family over the years and being that awesome neighbor."

Julian Ramirez

October 14, 2022

5  out of  5 rating by Julian Ramirez
"Excellent service ! Peter Baez great associate always help !"